• What methods of payment do you accept?
• Do you ship internationally?
• What are your shipping rates?
• When will my order arrive?
• What is your return policy?
• Is my information kept private?

What methods of payment do you accept? TOP

We accept payments via PayPal.  PayPal is free and it takes less than 5 minutes to set up an account if you don't already have one. You can pay via credit card, e-check or directly from your bank account. Please click here to set up a PayPal account. Local purchases may be paid by cash, cheque or money order made payable to Allison MacLean.  Please email me with your order if you wish to pay by cash, cheque or money order.

Do you ship internationally? TOP

Yes, we do.  Currently shipping to Canada and the USA are available through the checkout.  For shipping to other countries please email me through the Contact Page first for a shipping quote.  All shipping is done through Canada Post.

What are your shipping rates? TOP

Shipping Costs are determined by item.

Canadian Customers:

First Item: $4.95

Each additional item: $1.00

Belts, pins hats (2-3 items): $3.00

Belts, pins and hats (each additional item): $1.00

US Customers:

 

First Item: $5.95

Each additional item: $1.00

Belts, pins hats (2-3 items): $3.00

Belts, pins and hats (each additional item): $1.00

 

Please note that we do label all US purchases as gifts.  If for any reason custom, tariffs or taxes are applied to your item(s) at the border you are solely responsible for these charges.

International Customers:

 We will be happy to ship anywhere in the world.  Please email us before you make any purchase for a shipping quote.  International shipping may also take 4-6 weeks for delivery.

When will my order arrive? TOP

Each item at Allie Mac Designs is handcrafted and individually produced. Handbags usually ship within 7-14 days. Hats, pins and belts usually ship within 2 business days. If you order contains custom made items, expect them to ship within 7-14 days. If you need an item urgently, please contact us for specific item availability and/or expediated shipping.

Canadian orders should take 3-7 days to arrive via Canada Post. US orders should take 5-10 business days to arrive via Canada Post.

What is your return policy? TOP

Allie Mac Designs strives to produce high quality custom products.  Since all products are custom work, handcrafted for each purchase,  returns are not accepted at this time. 

Is my information kept private? TOP

At Allie Mac Designs, privacy is important to us! All personal information is confidential and will not be shared with any third parties unless we are forced to do so by law. Please feel free to contact us with questions and concerns.